Storage Perivale Accessibility Statement
Storage Perivale is committed to providing an accessible and inclusive experience for all customers, including disabled people, older people, and those using assistive technologies. This Accessibility Statement explains the steps we are taking to make our online information and services easier to use, and how you can contact us with feedback or to request reasonable adjustments.
Our Accessibility Commitment
We aim to ensure that people visiting our website and looking for accessible storage in the Perivale area can access information and services without barriers. Our goal is to meet, and where possible exceed, the requirements of the Web Content Accessibility Guidelines version 2.1, Level AA. These guidelines explain how to make web content more accessible for people with a wide range of disabilities, including visual, hearing, cognitive, and motor impairments.
Accessibility is an ongoing process. We review our website and key user journeys regularly and work to improve the accessibility of our content, design, and underlying code.
Standards and Compliance
Our website is being developed and updated with reference to WCAG 2.1 AA success criteria. This includes paying attention to colour contrast, text size, form labels, focus indicators, headings, and alternatives for non-text content such as images or icons.
While we strive for full compliance, there may be some areas that do not yet meet all aspects of WCAG 2.1 AA. We are continually working to identify these issues and address them in future updates.
Screen-Reader Support
We design our pages so they can be used with common screen readers and other assistive technologies. This includes using clear and consistent headings, meaningful page titles, informative link text, and alternative text for important images and icons. We also aim to ensure that forms, buttons, and interactive elements have accessible names and roles so they can be announced correctly to screen-reader users.
If you encounter content that is difficult to understand with a screen reader while researching storage in Perivale or using our online services, you can contact us and request the information in an alternative format.
Keyboard Navigation
Our website is intended to be fully usable with a keyboard alone, without a mouse or touch screen. You should be able to move through menus, forms, and interactive components using the Tab, Shift plus Tab, Enter, and arrow keys, with a visible focus state showing which element is currently selected.
We aim to avoid keyboard traps, where a user cannot move away from a component using standard keyboard controls. If you experience a problem navigating any page using only a keyboard, please let us know so we can correct it.
Use of Text, Layout, and Colour
We aim to present information in a clear and consistent way, using headings, short paragraphs, and plain language where possible. Text is designed to be resizable using your browser settings, and we work to ensure that content remains readable and functional when zoomed.
Colour is never the sole way that information is conveyed. We also work to ensure that there is sufficient contrast between text and background colours so that content is legible for users with low vision or colour vision deficiencies.
Third-Party Content and Services
Some content or features related to our Perivale storage services may be provided by third parties. While we cannot guarantee the accessibility of third-party tools or platforms, we aim to select partners that share our accessibility goals and to raise any issues with them where appropriate.
Feedback and Accessibility Requests
We welcome feedback from anyone using our website, particularly disabled users and those using assistive technologies. If you experience any accessibility barriers, notice content that is difficult to use, or need information about Storage Perivale in a different format, you can contact us to request support.
When you contact us with an accessibility request, please describe the page or service you were using, the nature of the difficulty, and the technology or device you were using. This helps us understand the issue and work towards a suitable solution or alternative.
Ongoing Improvements
We are committed to improving accessibility over time. As we update information about our storage options in the Perivale area or introduce new online services, we review them for accessibility and make changes where needed. Your feedback directly supports this process and helps us provide a more inclusive experience for everyone.
